The trend in computer contracts is increasingly towards buying services rather than the means of providing those services. One of the most important trends in the procurement of IT services is outsourcing. The term "outsourcing" indicates a complex transaction in which an organisation that previously provided services using its own internal resources (in the form of employees and assets) transfers the whole or some part of those internal resources to an external supplier on terms that it will purchase services from that supplier for a defined period. It can be divided into three elements:

• A transfer of the internal resources.
• An agreement to purchase services (services agreement).
• "Exit management", when the agreement to purchase services ends.

An IT outsourcing event can affect the entire IT capability of a company and be limited to one function, such as a help-desk service. It can include data services (for example, a stand-alone data centre) or voice services (for example, a multi-site voice network) or a mixture of both. Sometimes an outsourcing transaction involves a transfer of assets, but not employees; sometimes it involves a transfer of employees but not assets; and sometimes it involves a transfer of neither. The services which are purchased from the supplier may be the same as those previously purchased internally or may be significantly enhanced. Normally, the external supplier is entirely independent of the user, but occasionally there is a joint venture between the user and a supplier. Sometimes the user outsources different sections of his in-house capability to different suppliers, occasionally on terms that each supplier enters into formal contractual relationship with the others.

Whatever your outsourcing requirements are, we can help your business by:

• Preparing, reviewing tender documentation and reviewing/scoring responses.
• Drafting, negotiating and finalizing outsourcing or facilities management agreement.
• Drafting, negotiating and finalizing managed services agreement.
• Drafting, negotiating and finalizing IT consultancy and services agreement.
• Drafting, negotiating and finalizing software licences.
• Drafting, negotiating and finalizing business continuity and service levels agreements.

At Anassutzi & Co, we provide a clear, honest and commercial review of all the various legal issues of your outsourcing requirements, having regard to the commercial realities of your business at fixed fees! We can truly give you the best option and direction for each case your business intellectual property, including its acquisition, protection and exploitation, having only your company’s best interests at heart, at very competitive prices!

Here are some examples of how we helped other businesses:

Case 1: Acting for a major network operator in respect of outsourcing of its global spare parts procurement, warehousing and support services advising in relation to all contract documentation, including transfer of assets, existing stock and personnel.

Case 2: Acting for a local authority in relation to in-sourcing of training and other services, including transfer of assets, intellectual property and personnel.

Case 3: Acting in relation to outsourcing of payroll and back office functions to ADP, negotiating and finalising the relevant agreement, including service levels agreement and KPIs.
 

For more information on how we can help you call us now or email us!

Anassutzi & Co offers solutions putting law into your business context and offers high quality expertise for fixed fees www.anassutzi.com